Risk assessment
Identifying vulnerabilities and risks associated with the handling of protected health information.
HIPAA / MEDICAL BILLING AND CODING
HIPAA safeguards for medical billing and coding operations.
A healthcare BPO specialising in medical billing and coding needed to address risks in its handling of protected health information. The project scope combined risk assessment, information safeguards, employee training and policy implementation.
The challenge
Support secure everyday information handling.
The review focused on the BPO’s handling of protected health information. Technical safeguards, staff responsibilities and operating procedures were addressed together as part of its HIPAA programme.
Project scope
The work involved.
Information safeguards
Supporting access controls, data encryption and audit trails.
Employee training
Training staff on HIPAA responsibilities and secure handling practices.
Policies and procedures
Developing and implementing policies and procedures to support the programme.
Review your billing and coding workflow.
Describe the information your team handles, the systems involved and the responsibilities you want to clarify.