Environment assessment
Examining the cardholder data environment to identify vulnerabilities and gaps.
PCI DSS / OUTSOURCED PAYMENT OPERATIONS
PCI DSS remediation and staff responsibilities in a BPO.
An India-based BPO processing credit card payments wanted to strengthen its payment-security practices. The project scope combined assessment of the cardholder data environment, prioritised remediation, implementation support and staff awareness.
The challenge
Connect technical findings with staff responsibilities.
The BPO needed a structured review of its payment environment and a plan for addressing the most significant findings. The work covered both security controls and the practices employees use when handling cardholder information.
Project scope
The work involved.
Prioritised remediation
Organising the remediation plan around the most significant identified risks.
Implementation support
Assisting with firewalls, encryption and vulnerability-scanning tools.
Staff awareness
Training employees on PCI DSS and practices for handling cardholder data.
Make the next remediation step clear.
Share your payment-processing responsibilities, current findings and the changes your team needs to deliver.