Service impact and dependency map
Identify priority activities, interruption consequences and the resources supporting delivery at each stage.
Recovery capability behind customer commitments
ISO 22301 consulting for Indian organisations.
An alternative site or cloud backup is useful only when it can support the service that customers need. CyberVantage360 helps Indian organisations assess interruption impacts, select recovery arrangements and test the operating decisions behind them. Build a maintained BCMS with evidence for management and independent certification.
Start with the operating decision
Start with the service commitment, then examine capacity.
ISO's current published BCMS standard is ISO 22301:2019, with a 2024 amendment. Define the activities and locations the implementation will cover.
An Indian delivery organisation should distinguish having another site from having usable recovery capacity. Review staffing, access, connectivity, customer permissions and the systems both locations still share before relying on a transfer plan.
India context
Make alternate arrangements specific to the operation.
For a service centre, include shift coverage, specialist skills and customer escalation alongside technical recovery. For manufacturing, examine material availability, equipment constraints and the information required to restart safely.
Assess the actual locations and dependencies rather than assigning the same disruption assumptions to every Indian site. Sector and contractual requirements should enter the programme through identified owners, without claiming that certification settles them automatically.
Agreed outputs
Connect recovery commitments with available resources.
Define the analyses, decisions and tests required for a credible programme.
Recovery option assessment
Compare alternate sites, remote work, supplier options and technical arrangements against realistic capacity and constraints.
Response and recovery playbooks
Set decision authority, activation steps, communications and restoration checks for the agreed strategies.
Exercise and improvement record
Test selected arrangements, assign findings and prepare maintained evidence for management and certification assessment.
Practical implementation
Test a transfer under realistic constraints.
Choose a scenario in which the primary team is unavailable and the alternative team already has work. Test who prioritises customers, authorises access and confirms the service level that can be sustained.
Do not assume staff, suppliers or shared systems will be available merely because they appear in a contact list. Validate the critical assumptions with evidence appropriate to the chosen strategy and keep limitations visible.
Illustrative operating decisions
Two Indian recovery decisions.
Hypothetical examples, not client case studies or claims of completed engagements.
A delivery group moves work between Bengaluru and Pune
A hypothetical group proposes transferring a customer queue to a second location. Both teams use the same identity platform and only a few specialists can resolve complex cases.
The exercise checks those shared dependencies, usable capacity and escalation authority. The resulting plan states the limited service that can be maintained while specialists and systems recover.
A manufacturer relies on a single specialised component
A hypothetical Indian manufacturer can restore its planning systems quickly but cannot complete orders without a particular component. Technology recovery alone would not restore the service.
The impact analysis informs inventory, supplier and customer-priority decisions. Management reviews the cost and practicality of the proposed option before treating it as an established recovery capability.
Our service commitment
100% successful ISO certification guaranteed.
Our guarantee applies to the agreed ISO certification engagement. Confirm its scope and terms in your proposal. The independent certification body conducts the audit and makes the certification decision.
Agree the scope, evidence milestones and independent assessment route before setting a certification commitment. Certification does not guarantee uninterrupted customer delivery or replace sector-specific continuity and resilience obligations.
Before you commission the work
Questions for Indian continuity teams.
Does a second site prove we can recover?
No. Check capacity, staff, permissions and common dependencies, then test the transfer arrangement.
Can the BCMS cover remote delivery?
Yes, when that model is in scope. Assess access, equipment, communications and the conditions under which remote work is viable.
Should every activity have the same recovery target?
No. Use impact analysis and management priorities to distinguish activities, then assess feasibility and dependencies.
Is a successful backup test enough?
It supports a specific technical capability. Wider recovery also needs service, people, supplier and decision evidence.
Can the programme support customer due diligence?
It can provide accurate scope and operating evidence. Customer acceptance remains the customer's decision.
What should we share initially?
The critical services, delivery sites, customer commitments, known dependencies and existing exercise or incident findings.
Reference basis
Sources and scope of this guidance
ISO: ISO 22301:2019 overview and 2024 amendment; ISO: independent certification.
Official references checked 13 October 2026. The implementation examples are practical recommendations; legal applicability and the agreed certification scope need their own review.
Plan the engagement
Make the recovery plan match delivery reality.
Bring the customer priorities and operating constraints. We can define the analysis, implementation and exercises needed to test the proposed capability.